Are you busy in dealing with client's financials? Try to avoid any sort of inconvenience. An old communication system can take them unsatisfied.
GrandstreamIndia IPPBX systems is here to give the best features that let you to remain in connection through the IP PBX system wherever you are so you never miss one more main call, as well as offering your company with an additional level of software safety. Look ahead with the best features that promises for secure working conditions.
- Auto Attendant - This feature is an Interactive Voice Response (IVR) structure that restores a human operator and expresses calls to the suitable extensions or even voice mailboxes.
- Automatic Call Distribution (ACD) - ACD is a licensable characteristic to assist your call center surroundings, permitting for more efficient and personalized call distribution management.
- Call Routing - Call Routing lets calls to travel through a system along a pre-determined path to its concluding destination. It helps to find out the least costly way and/or least congested path to course a call.
What is PBX?
PBX stands for Private Branch Exchange, which is basically a business telephone system that allows calls to be “exchanged” (or switched) between different “branches” (or lines) within a business.
The term PBX originated with call switchboards of the past, where operators would manually switch calls to the correct line or extension by unplugging and plugging cords. As technology evolved, machines took over the actual switching of phone lines, but the term PBX still refers to a telephone system that allows calls to be “exchanged” between different “branches” (or lines) within a business. This process is simply handled digitally now instead of manually.
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