Support

Frequently asked questions

Quick answers about buying, deploying and supporting Grandstream products in India.

How do I get support for my Grandstream device?

Contact the hardware support team listed on this page, or call +91 120 4830000. Share the model, MAC address, firmware version and a short description of the problem.

Is support available for products bought from a reseller?

Yes, for genuine Grandstream products supplied through Cohesive Technologies and its partners in India.

Where can I download firmware, datasheets and guides?

Datasheets and guides are on our resources page. Firmware is published by Grandstream Networks on its official website.

Can I extend the warranty on Grandstream products?

Yes. See extended warranty.