Support
Support
Frequently asked questions
Quick answers about buying, deploying and supporting Grandstream products in India.
How do I get support for my Grandstream device?
Contact the hardware support team listed on this page, or call +91 120 4830000. Share the model, MAC address, firmware version and a short description of the problem.
Is support available for products bought from a reseller?
Yes, for genuine Grandstream products supplied through Cohesive Technologies and its partners in India.
Where can I download firmware, datasheets and guides?
Datasheets and guides are on our resources page. Firmware is published by Grandstream Networks on its official website.
Can I extend the warranty on Grandstream products?
Yes. See extended warranty.