UCM Series IP PBX

SoftwareUCM Software IP PBX (up to 5,000 users)

Software-Based UC Platform for up to 5000 Users

Grandstream SoftwareUCM is a software-based PBX built on the award-winning UCM Series platform, letting you run a full unified communications system on your own server or virtual infrastructure. It supports 100 to 5000 users and 32 to 1000 concurrent calls, includes a built-in audio, video, chat and web meeting platform, works with all SIP endpoints and the Wave app, and offers bank-grade security with extensive customisation.

  • Up to 5000 Users — 1000 concurrent calls
  • Runs On Your Server — Virtual or on-premise
  • Audio, Video & Chat — Built-in meetings
  • Scalable Licensing — Pay as you grow
Download datasheet
Supplied by Cohesive Technologies, authorised distributor
Max Users
5000
Concurrent Calls
1000
Deployment
Software
App Included
Wave

Overview

SoftwareUCM brings calling, meetings, collaboration and management together so your teams can work from anywhere.

SoftwareUCM suits organisations with their own data centre, virtualisation platform or specific data-residency requirements.

Features

  • Scales to 5000 Users — Supports 100 to 5000 users and 32 to 1000 concurrent calls, so one platform can serve a single site or a large multi-site enterprise
  • Built on the UCM Platform — Based on the award-winning UCM Series PBX platform, so it delivers the same mature telephony feature set in software form
  • Audio, Video, Chat and Web Meetings — A built-in meeting platform with screen and file sharing, whiteboard, recording and meeting assistant supports desktop, mobile and SIP endpoints
  • LiveChat for Customer Service — A built-in real-time chat platform provides a ready-to-use customer service channel alongside voice
  • Works With All SIP Endpoints — Compatible with any SIP device plus zero-configuration fast deployment and auto-provisioning for Grandstream endpoints
  • Deep Integrations — Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365 and Google Drive, and extend Wave with the API and SDK
  • Pair With UCM RemoteConnect — Add the NAT firewall traversal service for secure remote access, SIP password authentication, IP whitelisting and SRTP/ZRTP encryption
  • GDMS Remote Management — Manage and monitor SoftwareUCM from anywhere through the Grandstream Device Management System

SoftwareUCM FAQ

Answers to common questions about the SoftwareUCM — buying it in India, documentation and support.

What is the SoftwareUCM?

Grandstream SoftwareUCM is a software-based PBX built on the award-winning UCM Series platform, letting you run a full unified communications system on your own server or virtual infrastructure. It supports 100 to 5000 users and 32 to 1000 concurrent calls, includes a built-in audio, video, chat and web meeting platform, works with all SIP endpoints and the Wave app, and offers bank-grade security with extensive customisation.

What are the key features of the SoftwareUCM?

Key features of the SoftwareUCM include: Scales to 5000 Users; Built on the UCM Platform; Audio, Video, Chat and Web Meetings; LiveChat for Customer Service; Works With All SIP Endpoints; Deep Integrations.

Where can I buy the SoftwareUCM in India?

Cohesive Technologies is the authorised distributor of Grandstream Networks in India and supplies the SoftwareUCM across the country. Call +91 120 4830000, WhatsApp +91 7290000544 or email info@grandstreamindia.com for a quote.

Where can I download the SoftwareUCM datasheet?

You can download the official SoftwareUCM datasheet (PDF). It lists the full technical specifications.

Is installation and support available for the SoftwareUCM?

Yes. Cohesive Technologies offers consultation, installation, configuration, technical support and extended warranty for Grandstream products across India. See our support services.

How many users and concurrent calls does SoftwareUCM support?

SoftwareUCM supports 100 to 5000 users and 32 to 1000 concurrent calls depending on the licence package selected, making it suitable for everything from a mid-sized business to a large multi-site enterprise.

How is SoftwareUCM different from CloudUCM?

Both are non-appliance options, but CloudUCM is fully hosted by Grandstream as a subscription service, while SoftwareUCM is deployed and run on infrastructure you control. SoftwareUCM suits organisations with their own data centre, virtualisation platform or specific data-residency requirements.

What collaboration features are included?

SoftwareUCM includes a built-in audio, video, chat and web meeting platform with screen sharing, file sharing, whiteboard, recording and meeting assistant, plus LiveChat for customer service, all accessible through the Wave app.

Can SoftwareUCM integrate with our existing business systems?

Yes. It integrates with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and more, and the Wave API and SDK allow custom functionality to be built around your own business processes.

Solutions by industry

See how Grandstream products are deployed in enterprises, hotels, schools, banks and homes across India.

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